Privacy Policy

Last updated: 25 October 2026

1. Data Controller

The controller responsible for processing personal data on this website is:

seaEQ GmbH
Kiewittstraße 51
47638 Straelen
Germany

Managing Director: Torsten Dittrich

Telephone: +49 2839 5684387
Email: info@seaEQ.com
Website: https://www.seaeq.com

2. General Information on the Processing of Personal Data

We attach great importance to protecting your personal data. We process personal data exclusively in accordance with applicable data protection legislation, in particular the General Data Protection Regulation (GDPR) and the German Telecommunications Digital Services Data Protection Act (TDDDG).

Personal data means any information relating to an identified or identifiable natural person.

We process personal data primarily to provide our online shop, respond to enquiries, fulfil orders, process payments and ensure the security of our website.

The applicable legal bases are explained in the following sections.

3. Hosting and Server Log Files

Our website is hosted by:

Host Europe GmbH
c/o Spaces
Gertrudenstraße 30–36
50667 Cologne
Germany

Website: https://www.hosteurope.de

According to our technical service provider, the servers used for our website are located within the European Union.

When you access our website, the web server processes technical information, which may include:

IP address of the accessing device
Date and time of access
Pages and files requested
Amount of data transferred
Browser type and version
Operating system
Referrer URL, where transmitted
HTTP status code

This information is used to ensure secure and reliable website operation, analyse errors and detect potential security incidents.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and reliable provision of our online services.

Server log files are retained for 14 days.

The requirements of Article 28 GDPR apply to the processing of personal data in connection with hosting services.

4. Encrypted Data Transmission

Our website uses SSL or TLS encryption.

This protects data transmitted to us against unauthorised access by third parties during transmission.

An encrypted connection can be identified by “https://” in your browser's address bar.

5. Contacting Us

If you contact us by telephone, email or through a contact function on our website, we process the personal data you provide.

This may include your name, contact details and the content of your message.

The data is processed to respond to your enquiry.

Where your enquiry relates to an existing contract or pre-contractual measures, the legal basis is Article 6(1)(b) GDPR.

For other enquiries, processing is based on Article 6(1)(f) GDPR. Our legitimate interest is the appropriate handling of incoming enquiries.

Data is deleted when it is no longer required for this purpose, unless statutory retention obligations apply.

6. Orders in Our Online Shop

When you place an order in our online shop, we process the personal data necessary to fulfil the contract.

This includes, in particular:

First and last name
Billing and delivery address
Email address
Telephone number, where applicable
Products ordered and order details
Payment and invoicing information
Shipping and delivery information

Processing takes place to fulfil the purchase contract, process payments, deliver the goods and handle enquiries, returns or complaints.

The legal basis is Article 6(1)(b) GDPR.

Where statutory retention obligations apply, further processing is based on Article 6(1)(c) GDPR.

7. Customer Account

You may create a customer account in our online shop.

We process the data required to create and use the account. This may include your name, email address, addresses, login credentials and order history.

Processing is based on Article 6(1)(b) GDPR.

You may request deletion of your customer account. Statutory retention obligations relating to completed business transactions remain unaffected.

8. Payment Processing

We process the payment and order information required to complete purchases.

Depending on the payment method selected, information necessary for payment processing is transmitted to the banks or payment service providers involved.

The legal basis is Article 6(1)(b) GDPR.

Where payment service providers process personal data under their own responsibility, their privacy notices also apply.

We receive and process only the payment information necessary to complete and document the respective transaction.

9. Shipping and Delivery

To deliver ordered goods, we transmit the personal data required for delivery to the appointed shipping and logistics companies.

This includes, in particular, the recipient's name and delivery address.

Additional contact details may be transmitted where necessary for delivery and permitted under data protection law.

The legal basis is Article 6(1)(b) GDPR.

10. Cookies and Similar Technologies

Our website uses cookies and, where applicable, similar technologies.

Cookies are small data files stored on your device that enable certain website functions.

We distinguish between technically necessary technologies and technologies requiring consent.

Technically Necessary Cookies

Technically necessary cookies are used, for example, to provide the shopping basket, customer login, session management or language settings.

Where these technologies are strictly necessary to provide a service expressly requested by you, separate consent is not required under Section 25(2) TDDDG.

Depending on the purpose, the associated processing of personal data is based on Article 6(1)(b) or (f) GDPR.

Technologies Requiring Consent

For cookies and similar technologies that are not strictly necessary, we obtain your consent before using them where required by law.

The legal bases are Section 25(1) TDDDG and Article 6(1)(a) GDPR.

Managing Your Consent

We use the consent management function integrated into our online shop to manage cookie settings.

This allows you to choose which services requiring consent you wish to enable.

You may change or withdraw your consent at any time with effect for the future through our website's cookie settings.

11. Google Analytics 4

We use Google Analytics 4, a web analytics service provided by Google.

For users in the European Economic Area, the provider is generally:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

Google Analytics is used to analyse website usage statistically. This helps us understand how visitors use our online shop and improve our services.

The information processed may include:

Pages viewed
Visit duration and interactions
Technical information about the device and browser
Approximate geographical location
Information about how visitors reached our website
Technical identifiers used to associate usage events

Google Analytics is controlled through our consent management system.

Processing is based on your consent under Article 6(1)(a) GDPR. Where information is stored on or accessed from your device, Section 25(1) TDDDG also applies.

You may withdraw your consent at any time with effect for the future through our cookie settings.

The use of Google Analytics may involve the transfer of personal data to the United States. Any such transfer is carried out in accordance with the legal requirements for international data transfers, in particular Articles 44 et seq. GDPR.

Further information is available in Google's Privacy Policy:

https://policies.google.com/privacy

12. YouTube Videos

Videos from YouTube are embedded on selected product pages of our online shop.

For users in the European Economic Area, the provider is generally:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

The videos illustrate our products, their features and possible applications.

Embedded YouTube videos are initially blocked on our website. The video player is enabled only after you provide the relevant consent.

When a YouTube video is loaded, a connection to Google's servers may be established. In particular, your IP address, technical information about your device and information about the page accessed may be transmitted.

If you are logged into Google or YouTube, Google may associate your use of the video with your user account.

The legal basis is your consent under Article 6(1)(a) GDPR and, where applicable, Section 25(1) TDDDG.

You may withdraw your consent at any time with effect for the future through our cookie settings.

The use of YouTube may involve transfers of personal data to the United States. Such transfers are subject to the legal requirements governing international data transfers.

Further information:

https://policies.google.com/privacy

13. Recipients of Personal Data

We disclose personal data only where necessary for the purposes described above or where another legal basis exists.

Potential recipients include:

Hosting and technical service providers
Payment service providers and banks
Shipping and logistics companies
Tax advisers and accounting service providers
IT service providers
Public authorities, where legally required

Where external service providers process personal data on our behalf, the requirements of Article 28 GDPR are observed.

Personal data is disclosed for other purposes only where an appropriate legal basis exists.

14. Retention Period

We retain personal data only for as long as necessary for the relevant processing purposes.

Where commercial or tax law requires retention, the relevant data is kept for the statutory period.

After the applicable retention period expires, the data is deleted unless another legal basis permits further storage.

Server log files are retained for 14 days.

The retention per